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MitID transition postponed by four months

Sandra Abdelbaki
May 2nd, 2022


This article is more than 2 years old.

Borgerservice has had its hands full with the fallout from the War in Ukraine, explains Digitaliseringsstyrelsen

Postponement hardly a surprise given the workload of the Borgerservice of late (photo: Mitid.dk)

The move from NemID to MitID, a new improved digital security solution that enables the secure access of sensitive information, has been anything but smooth.

With the June 1 deadline approaching fast, many people in Denmark have not made the switchover: particularly as a visit to the nearest Borgerservice (citizen service) centre is required by many to answer security questions.

So it is no surprise to learn that Digitaliseringsstyrelsen, the government agency responsible for digitisation in Denmark, has postponed the deadline for all residents to transition from NemID to MitID by another four months: this time until October 31. 

Pressure due to extraordinary circumstances
According to a press release published by Digitaliseringsstyrelsen on Monday, there has been pressure on Borgerservice due to “extraordinary situations such as the influx of refugees from Ukraine, changed passport rules and a referendum on the defence reservation”.

The agency has postponed the deadline to ensure people in Denmark have enough time to receive assistance from Borgerservice.

It is only possible to switch over to MitID once you have received an online notification. It is at this point that you might be told a personal visit to Borgerservice centre is necessary: to show your passport and answer security questions. 

Switch over as soon as you can
Digitaliseringsstyrelsen urges all banks and citizens in Denmark to stop using the NemID key card by the end of June 2022 and switch to MitID, regardless of the new deadline.

For chiefly security reasons, the European Union requires the financial sector to use applications instead of key cards.

“With the possibility that a limited number of citizens with a special need can use the cardboard card after 30 June 2022, we are confident the last citizens can get MitID in a timely fashion,” noted Michael Busk-Jepsen, the head of digitisation at Finans Danmark.


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Moreover, 21 percent of those surveyed admitted to medicating their kids with paracetamol, such as Panodil, before sending them to school.

The FOLA parents’ organisation is shocked by the findings.

“I think it is absolutely crazy. It simply cannot be that a child goes to school sick and plays with lots of other children. Then we are faced with the fact that they will infect the whole institution,” said FOLA chair Signe Nielsen.

Pill pushers
At the Børnehuset daycare institution in Silkeborg a meeting was called where parents were implored not to bring their sick children to school.

At Børnehuset there are fears that parents prefer to pack their kids off with a pill without informing teachers.

“We occasionally have children who that they have had a pill for breakfast,” said headteacher Susanne Bødker. “You might think that it is a Panodil more than a vitamin pill, if it is a child who has just been sick, for example.”

Parents sick and tired
Parents, when confronted, often cite pressure at work as a reason for not being able to stay at home with their children.

Many declare that they simply cannot take another day off, as they are afraid of being fired.

Allan Randrup Thomsen, a professor of virology at KU, has heavily criticised the parents’ actions, describing the current situation as a “vicious circle”.

“It promotes the spread of viruses, and it adds momentum to a cycle where parents are pressured by high levels of sick-leave. If they then choose to send the children to daycare while they are still recovering, they keep the epidemic going in daycares, and this in turn puts a greater burden on the parents.”