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MobilePay could soon start charging its customers

Ben Hamilton
April 13th, 2023


This article is more than 1 year old.

Payments to businesses would most likely remain free, but premium accounts would be required to share costs with friends

“Okay, so I owe you for a caffè latte and a wienerbrød” (photo: Brett Sayles/pexels.com)

MobilePay may soon start charging its customers, according to a report in today’s Børsen.

Claus Bunkenborg, the head of Mobilepay in Denmark, told the financial newspaper that an overhaul is being seriously considered following a loss of 342 million kroner for 2022, with another big deficit expected this year.

“Of course we are thinking about it, but it is something that will probably hurt some users in the short term anyway,” said Bunkenborg.

According to 2022 figures, Mobilepay has upwards of 4.43 million registered users carrying out over 400 million transactions a year in Denmark, plus a further 2 million-plus subscribers in Finland. 

Some services likely to remain free
However, Bunkenborg told Børsen it was unlikely Mobilepay would charge all its customers.

Private transfers – for example, between friends settling a restaurant bill – are far more expensive to facilitate than transfers to businesses, and it is thought Mobilepay will most likely adopt an approach similar to Spotify in which some services remain free.

Since launching in 2013 in collaboration with Danske Bank, Mobilepay has become extremely popular with people in Denmark, who tend to vastly prefer the service to other options, such as Apple Pay.

However, its app WeShare, which enabled households and businesses to share costs, proved less popular and ended up closing down in February.

READ MORE: Dating the Danes: How MobilePay is killing Danish romance


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A survey carried out by Megafon for TV2 has found that 71 percent of parents have handed over children to daycare in spite of them being sick.

Moreover, 21 percent of those surveyed admitted to medicating their kids with paracetamol, such as Panodil, before sending them to school.

The FOLA parents’ organisation is shocked by the findings.

“I think it is absolutely crazy. It simply cannot be that a child goes to school sick and plays with lots of other children. Then we are faced with the fact that they will infect the whole institution,” said FOLA chair Signe Nielsen.

Pill pushers
At the Børnehuset daycare institution in Silkeborg a meeting was called where parents were implored not to bring their sick children to school.

At Børnehuset there are fears that parents prefer to pack their kids off with a pill without informing teachers.

“We occasionally have children who that they have had a pill for breakfast,” said headteacher Susanne Bødker. “You might think that it is a Panodil more than a vitamin pill, if it is a child who has just been sick, for example.”

Parents sick and tired
Parents, when confronted, often cite pressure at work as a reason for not being able to stay at home with their children.

Many declare that they simply cannot take another day off, as they are afraid of being fired.

Allan Randrup Thomsen, a professor of virology at KU, has heavily criticised the parents’ actions, describing the current situation as a “vicious circle”.

“It promotes the spread of viruses, and it adds momentum to a cycle where parents are pressured by high levels of sick-leave. If they then choose to send the children to daycare while they are still recovering, they keep the epidemic going in daycares, and this in turn puts a greater burden on the parents.”