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National Round-Up: COVID-19 infection tracing delayed by lacking contact details

Karakoz Ydyrys
November 18th, 2021


This article is more than 3 years old.

Public urged to provide phone information when booking a PCR test to aid authorities quickly reach out to those who test positive

Answer it! (photo: Pixabay)

With the number of COVID-19 cases reaching highs not seen since late 2020, it is imperative for the authorities to swiftly track down those who test positive. 

But at the moment, there is one significant hurdle preventing that. 

At the moment lots of people are failing to provide phone details when booking PCR tests, so the Patient Safety Authority (PSA) is wasting valuable time and resources trying to track down individuals who test positive. 

“Speed means a lot in regards to breaking infection chains. We really want to speak to those infected as quickly as possible,” said PSA deputy head, Birgitte Drewes.

“So we strongly urge people to provide their telephone numbers when tested so we can get in touch with them.”

READ ALSO: Highest number of COVID-19 infections since late 2020

Always the same number
Another PSA concern involves people not answering calls when they call or responding to text messages they send following an unanswered call.

The number that PSA calls from when reaching out to the public is always from the number 32320511.


First time for election observers
A delegation of eight election observers from the Council of Europe monitored the local and regional elections in Denmark this week, according to KL. The fear for dubious election conditions is not the reason observers were monitoring local elections in Denmark for the first time, but rather it was down to an invitation by KL and the Danish Regions.

Relocation could hamper vote
Anyone who has registered their relocation to another municipality from  November 10-16, one week before the election, may have lost the right to vote in the election on Tuesday. The situation relates to about 5,000 citizens, according to national broadcaster, DR. A broad majority of Parliament wants a law change to ensure that everyone will have the chance to vote in the future, regardless of relocation. 

New initiatives for a safer Denmark
The government has presented 12 new initiatives to ensure greater security in nightlife, on the streets and around S-train stations.  The initiative contains several points directly targeting young criminals“All Danes must be able to move freely and feel safe, no matter where they go. We simply must not accept when groups of particularly young men resort to violence by making ordinary people feel insecure and restricting their freedom in the public space,” said justice minister, Nick Hækkerup. 

Danish space ace on volcanic island
Three astronauts – including Denmark’s first man in space, Andreas Mogensen – are currently in training on Lanzarote in the Canary Islands as part of a European Space Agency (ESA) initiative. The training at the European Volcano Hotspot is crucial for future space expeditions, where selected geologists, engineers and astronauts aim to master the best ways to explore the rugged landscapes of the Moon and Mars.

Denmark part of massive Europol crackdown
A huge Europol-led crackdown l across 17 countries took place in early November. The multi-country operation led to over 170 arrests, including five in Denmark. Over three days, the Danish immigration control in south Jutland checked 2,600 vehicles and 6,200 people.

Creating vibrant city centres
The Housing Ministry is kicking off a new partnership that seeks to promote more lively city centres in rural areas. Five selected test cities, Rødekro, Vojens, Lemvig, Vordingborg and Ringsted, will follow recommendations in an effort to improve life in cities and towns that struggle with depopulation and mobility issues. “Attractive city centres are of great importance for the building of strong local communities. Therefore, I am very pleased that the focus is now on the work in five new test cities,” said housing minister, Kaare Dybvad.

Government getting tougher on hate crimes
Currently, it is considered an aggravating circumstance if a crime is based on ethnic origin of others, faith, disability, sexual orientation or the like. However, the provision does not encompass both fully and partially hate-motivated crimes, which is a significant problem that a majority of Parliament now seeks to address. According to the Justice Ministry, the penal code will include partial motives as a hate crime in the future. 

High COVID-19 infection value updated
The Health Ministry has lowered the value determining high COVID-19 infection rates in municipalities, from 500 to 400 infections per 100,000 inhabitants. This means municipalities exceeding the limit will receive recommendations on further handling infection rates. However, under the new scheme, municipalities will no longer be required to automatically close schools and daycare centres in the event of surpassing the limit. 


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A survey carried out by Megafon for TV2 has found that 71 percent of parents have handed over children to daycare in spite of them being sick.

Moreover, 21 percent of those surveyed admitted to medicating their kids with paracetamol, such as Panodil, before sending them to school.

The FOLA parents’ organisation is shocked by the findings.

“I think it is absolutely crazy. It simply cannot be that a child goes to school sick and plays with lots of other children. Then we are faced with the fact that they will infect the whole institution,” said FOLA chair Signe Nielsen.

Pill pushers
At the Børnehuset daycare institution in Silkeborg a meeting was called where parents were implored not to bring their sick children to school.

At Børnehuset there are fears that parents prefer to pack their kids off with a pill without informing teachers.

“We occasionally have children who that they have had a pill for breakfast,” said headteacher Susanne Bødker. “You might think that it is a Panodil more than a vitamin pill, if it is a child who has just been sick, for example.”

Parents sick and tired
Parents, when confronted, often cite pressure at work as a reason for not being able to stay at home with their children.

Many declare that they simply cannot take another day off, as they are afraid of being fired.

Allan Randrup Thomsen, a professor of virology at KU, has heavily criticised the parents’ actions, describing the current situation as a “vicious circle”.

“It promotes the spread of viruses, and it adds momentum to a cycle where parents are pressured by high levels of sick-leave. If they then choose to send the children to daycare while they are still recovering, they keep the epidemic going in daycares, and this in turn puts a greater burden on the parents.”