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Hotline to report acute illness changing from 1813 to 113

Maja Maria Christensen
March 26th, 2019


This article is more than 5 years old.

Cancer patients are not receiving their treatment on time (source: Pexels)

If you are acutely ill, you will soon be able to call the same number all across Denmark: 113.

However, in cases of emergency and life-threatening situations, the national line will remain 112.

Since 2014, Copenhagen’s inhabitants have needed to call 1813 when they get severely ill outside GP surgery opening hours. This has led to problems with long queues and overlooked symptoms.

Major reform
The change is part of the government’s new healthcare reform, which recently passed through Parliament with the backing of Dansk Folkeparti.

The new 113 number will come into play next year, providing the government remains in office.

The reform also includes a shake-up of patients’ rights, so-called improvements for the country’s mental health institutions, and over-all better conditions for hospital patients.

However, concerns have been voiced that the bill was primarily aimed at cutting spending at a time when more funding is needed.

Criticism of changes
The Lægeforeningen doctors union is unimpressed with the reform, echoing criticisms voiced by another union, FOA, as well as Danske Regioner.

“The reform does not take into account that the number of patients is rising because of a considerable increase in the elderly population,” its chief executive Andreas Rudkjøbing told DR.

“There is a continued huge uncertainty about whether or not we can meet the rising number of patients.”


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A survey carried out by Megafon for TV2 has found that 71 percent of parents have handed over children to daycare in spite of them being sick.

Moreover, 21 percent of those surveyed admitted to medicating their kids with paracetamol, such as Panodil, before sending them to school.

The FOLA parents’ organisation is shocked by the findings.

“I think it is absolutely crazy. It simply cannot be that a child goes to school sick and plays with lots of other children. Then we are faced with the fact that they will infect the whole institution,” said FOLA chair Signe Nielsen.

Pill pushers
At the Børnehuset daycare institution in Silkeborg a meeting was called where parents were implored not to bring their sick children to school.

At Børnehuset there are fears that parents prefer to pack their kids off with a pill without informing teachers.

“We occasionally have children who that they have had a pill for breakfast,” said headteacher Susanne Bødker. “You might think that it is a Panodil more than a vitamin pill, if it is a child who has just been sick, for example.”

Parents sick and tired
Parents, when confronted, often cite pressure at work as a reason for not being able to stay at home with their children.

Many declare that they simply cannot take another day off, as they are afraid of being fired.

Allan Randrup Thomsen, a professor of virology at KU, has heavily criticised the parents’ actions, describing the current situation as a “vicious circle”.

“It promotes the spread of viruses, and it adds momentum to a cycle where parents are pressured by high levels of sick-leave. If they then choose to send the children to daycare while they are still recovering, they keep the epidemic going in daycares, and this in turn puts a greater burden on the parents.”