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Our mistake is your loss: Bet 365 refuses to pay out on valid bet on Super Bowl shock

Ben Hamilton
February 24th, 2017


This article is more than 7 years old.

Punter rejects conciliatory offers after he ‘wins’ 10,000 kroner by betting on the New England Patriots to bounce back

The punter was brought crashing down to Earth by Bet 365’s ruling (photo: Carine06)

You knew where you stood with Danske Spil! The slip of paper in your hand didn’t lie, even if it was a bit annoying that wins over 10,000 kroner couldn’t be paid out in cash.

But then along came a new gambling act in 2010, which came into force in January 2012, which ended Danske Spil’s monopoly and opened up the market to other companies, providing they bought a licence.

One of these is Bet 365, and it might find it faces opposition next time it tries to renew its licence – the one and only time when punters can seize the upper hand in their eternal fight against the ‘enemy’.

Its non-payment of a winning bet placed on the outcome of the recent Super Bowl has outraged punters all over Denmark – and so far its efforts to diffuse the situation have failed.

An outrageous punt
Daniel Andersen, a 19-year-old apprentice chef from Nyborg in Funen, was jubilant as the New England Patriots clawed back a 25-point deficit to tie the game and take it into overtime.

In the third quarter he had placed a bet of 100 kroner at 100/1 on the game ending in a tie, thus winning 10,000 kroner, but a few hours after the game he could not find any trace of his bet.

When he contacted Bet 365, it informed him the bet was void because it had made a mistake by offering him odds on a draw.

Eventually, it agreed to pay Andersen his winnings, but only at odds of 7/1, and then under more pressure, it offered him three free 1,000 kroner bets.

No more shaftings!
However, Andersen, who told Ekstra Bladet he was not the only to lose out, has refused to take the offer and vowed to continue fighting.

“No, I won’t be [betting with them],” he told the tabloid.

“I don’t want to get shafted up the arse like that again.”

Monster accumulator
Meanwhile, in other betting news, a punter from Aalborg has set a new record for the highest ever accumulator bet. Seven correct predictions earned him odds of 179,974/1 on his Unibet coupon. Tragically, though, he only had a kroner on it.

The man probably owes Torino goalkeeper Joe Hart a drink or two. One of his bets was on the Serie A side to beat Pescara by exactly two goals, but after an hour the Italian side led 5-0, only for Pescara to score three times in the last 17 minutes (Hart’s reaction to the goals is priceless!).

The previous record was 76,460/1, although the Unibet record is 411,759/1.


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Moreover, 21 percent of those surveyed admitted to medicating their kids with paracetamol, such as Panodil, before sending them to school.

The FOLA parents’ organisation is shocked by the findings.

“I think it is absolutely crazy. It simply cannot be that a child goes to school sick and plays with lots of other children. Then we are faced with the fact that they will infect the whole institution,” said FOLA chair Signe Nielsen.

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At the Børnehuset daycare institution in Silkeborg a meeting was called where parents were implored not to bring their sick children to school.

At Børnehuset there are fears that parents prefer to pack their kids off with a pill without informing teachers.

“We occasionally have children who that they have had a pill for breakfast,” said headteacher Susanne Bødker. “You might think that it is a Panodil more than a vitamin pill, if it is a child who has just been sick, for example.”

Parents sick and tired
Parents, when confronted, often cite pressure at work as a reason for not being able to stay at home with their children.

Many declare that they simply cannot take another day off, as they are afraid of being fired.

Allan Randrup Thomsen, a professor of virology at KU, has heavily criticised the parents’ actions, describing the current situation as a “vicious circle”.

“It promotes the spread of viruses, and it adds momentum to a cycle where parents are pressured by high levels of sick-leave. If they then choose to send the children to daycare while they are still recovering, they keep the epidemic going in daycares, and this in turn puts a greater burden on the parents.”