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Tesla struggling to service hundreds of customers

Sohini Kumar
August 14th, 2016


This article is more than 8 years old.

Some waiting months for help as US company seeks to address problems

The Model S, which customers sought after the tax exemption (photo: Norsk Elbilforening)

There were few beneficiaries when the Danish government decided to gradually reintroduce the registration tax for electric vehicles over the next four years, starting in January 2016.

READ MORE: Electric car sales plummet in wake of registration tax

But paradoxically, for the US car company Tesla, which had seen a boom in sales leading up to 2016, it might actually be a godsend as it was struggling to cope with the service requirements of its new customers, leaving some waiting for months.

The subsequent dip in sales has therefore taken some of the pressure off.

Attempting to double capacity
According to Tesla, a sudden spike in sales in the autumn of 2015 severely affected its service capacity.

The company has told DR it is attempting to double its capacity in both Copenhagen and Aarhus.

 


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A survey carried out by Megafon for TV2 has found that 71 percent of parents have handed over children to daycare in spite of them being sick.

Moreover, 21 percent of those surveyed admitted to medicating their kids with paracetamol, such as Panodil, before sending them to school.

The FOLA parents’ organisation is shocked by the findings.

“I think it is absolutely crazy. It simply cannot be that a child goes to school sick and plays with lots of other children. Then we are faced with the fact that they will infect the whole institution,” said FOLA chair Signe Nielsen.

Pill pushers
At the Børnehuset daycare institution in Silkeborg a meeting was called where parents were implored not to bring their sick children to school.

At Børnehuset there are fears that parents prefer to pack their kids off with a pill without informing teachers.

“We occasionally have children who that they have had a pill for breakfast,” said headteacher Susanne Bødker. “You might think that it is a Panodil more than a vitamin pill, if it is a child who has just been sick, for example.”

Parents sick and tired
Parents, when confronted, often cite pressure at work as a reason for not being able to stay at home with their children.

Many declare that they simply cannot take another day off, as they are afraid of being fired.

Allan Randrup Thomsen, a professor of virology at KU, has heavily criticised the parents’ actions, describing the current situation as a “vicious circle”.

“It promotes the spread of viruses, and it adds momentum to a cycle where parents are pressured by high levels of sick-leave. If they then choose to send the children to daycare while they are still recovering, they keep the epidemic going in daycares, and this in turn puts a greater burden on the parents.”