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New IT system causing chaos at Danish hospitals

Lucie Rychla
June 9th, 2016


This article is more than 8 years old.

Patients have reportedly received the wrong medication

The chief doctor at Herlev Hospital has alarmed authorities that the new, billion-kroner IT system for hospitals in Region Zealand and Capital Region is causing problems and that some patients have received the wrong medication.
Only ten days after the IT system was introduced, Helle V Clausen, the head of the obstetrics and gynecology department at Herlev Hospital, alerted the Danish Health Authority about problems in the platform.
At health risk
“I am professionally responsible and it is a very heavy responsibility at a time when so many errors occur with our patients,” Clausen wrote to BT.
In one specific case, a patient treated with blood thinners, which prevent the formation of blood clots, ended up getting large hematoma [a swelling of clotted blood] due to an error in the IT system.

Other doctors have since come forward with concrete concerns about patient safety.

Compiles patients records
The 2.8 billion kroner IT system was introduced at hospitals in Herlev and Gentofte on May 21, and by the end of 2018 it will be rolled out to all hospitals in the Capital Region and Region Zealand.
The health platform replaces 60 existing systems and will eventually bring together electronic records of about 2.5 million patients.
Some 9,000 bug reports have been received since the system was first installed.

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A survey carried out by Megafon for TV2 has found that 71 percent of parents have handed over children to daycare in spite of them being sick.

Moreover, 21 percent of those surveyed admitted to medicating their kids with paracetamol, such as Panodil, before sending them to school.

The FOLA parents’ organisation is shocked by the findings.

“I think it is absolutely crazy. It simply cannot be that a child goes to school sick and plays with lots of other children. Then we are faced with the fact that they will infect the whole institution,” said FOLA chair Signe Nielsen.

Pill pushers
At the Børnehuset daycare institution in Silkeborg a meeting was called where parents were implored not to bring their sick children to school.

At Børnehuset there are fears that parents prefer to pack their kids off with a pill without informing teachers.

“We occasionally have children who that they have had a pill for breakfast,” said headteacher Susanne Bødker. “You might think that it is a Panodil more than a vitamin pill, if it is a child who has just been sick, for example.”

Parents sick and tired
Parents, when confronted, often cite pressure at work as a reason for not being able to stay at home with their children.

Many declare that they simply cannot take another day off, as they are afraid of being fired.

Allan Randrup Thomsen, a professor of virology at KU, has heavily criticised the parents’ actions, describing the current situation as a “vicious circle”.

“It promotes the spread of viruses, and it adds momentum to a cycle where parents are pressured by high levels of sick-leave. If they then choose to send the children to daycare while they are still recovering, they keep the epidemic going in daycares, and this in turn puts a greater burden on the parents.”