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Danes charged double for debit card purchases

TheCopenhagenPost
May 4th, 2016


This article is more than 8 years old.

Thousands were charged twice and have yet to be repaid

Double the pleasure? (photo: Dankort)

An error at Nets, the company that administers the Dankort, has caused thousands of customers to be charged twice for the same purchases. The glitch started yesterday afternoon and continued into this morning. Although Nets is now aware of the error and has fixed the problem, many customers are still waiting to get their money back.

“They have worked on it all night, but  everything is still not sorted,” Nets spokesperson Søren Winge told DR Nyheder.

“Something like this hardly ever happens and it is obviously very regrettable,” said Winge.

Where’s my money?
Winge declined to say exactly how many customers were double-billed, but did say that “thousands of transactions” were affected.

Administrators are working to get refunds back into customers’ bank accounts, but declined to say when everyone might finally be repaid.


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A survey carried out by Megafon for TV2 has found that 71 percent of parents have handed over children to daycare in spite of them being sick.

Moreover, 21 percent of those surveyed admitted to medicating their kids with paracetamol, such as Panodil, before sending them to school.

The FOLA parents’ organisation is shocked by the findings.

“I think it is absolutely crazy. It simply cannot be that a child goes to school sick and plays with lots of other children. Then we are faced with the fact that they will infect the whole institution,” said FOLA chair Signe Nielsen.

Pill pushers
At the Børnehuset daycare institution in Silkeborg a meeting was called where parents were implored not to bring their sick children to school.

At Børnehuset there are fears that parents prefer to pack their kids off with a pill without informing teachers.

“We occasionally have children who that they have had a pill for breakfast,” said headteacher Susanne Bødker. “You might think that it is a Panodil more than a vitamin pill, if it is a child who has just been sick, for example.”

Parents sick and tired
Parents, when confronted, often cite pressure at work as a reason for not being able to stay at home with their children.

Many declare that they simply cannot take another day off, as they are afraid of being fired.

Allan Randrup Thomsen, a professor of virology at KU, has heavily criticised the parents’ actions, describing the current situation as a “vicious circle”.

“It promotes the spread of viruses, and it adds momentum to a cycle where parents are pressured by high levels of sick-leave. If they then choose to send the children to daycare while they are still recovering, they keep the epidemic going in daycares, and this in turn puts a greater burden on the parents.”