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Flying high: how the stock of Danish start-up is soaring

admin
January 12th, 2015


This article is more than 9 years old.

Airhelp named among 25 hot New York start-ups

Named as one of Business Insider's 25 hot New York start-ups to watch, and placed at number 81 by the British business site on its 2014 Silicon Alley list, the stock of Danish company AirHelp is currently soaring.

Its app, which aids passengers to claim compensation for delayed or cancelled flights in Europe or overbooked flights in the US, has received tens of millions of kroner in investment from private investors and an American venture capital fund.

Last year the company moved its headquarters from San Francisco to New York, which is the right place to be according to its founder and chief marketing officer, Nicolas Michaelsen.

"When you get invited to a dinner with Bill Gates, there's a good chance that the person you sit next to will turn out to be an interesting one," he told MX.dk.

READ MORE: Danish maternity app could save thousands in developing nations

Easier compensation
The company has automated the claims procedure to make the compensation process easier to navigate. Since launching in 2012, it has helped 45,000 passengers claim money they may not have realised they were entitled to.

Airhelp claims 26 million passengers are eligible for compensation every year, but only 0.06 percent succeed in obtaining it.

The amount of compensation a passenger could be entitled to can be as high as 5,000 kroner for flights within Europe and 8,200 kroner for domestic flights in the US. The average payout is 4,000 kroner per passenger.

AirHelp operates on a 'no win, no fee' basis, only charging if there is something to claim. They take a 25 percent cut of the payout, including VAT.  


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A survey carried out by Megafon for TV2 has found that 71 percent of parents have handed over children to daycare in spite of them being sick.

Moreover, 21 percent of those surveyed admitted to medicating their kids with paracetamol, such as Panodil, before sending them to school.

The FOLA parents’ organisation is shocked by the findings.

“I think it is absolutely crazy. It simply cannot be that a child goes to school sick and plays with lots of other children. Then we are faced with the fact that they will infect the whole institution,” said FOLA chair Signe Nielsen.

Pill pushers
At the Børnehuset daycare institution in Silkeborg a meeting was called where parents were implored not to bring their sick children to school.

At Børnehuset there are fears that parents prefer to pack their kids off with a pill without informing teachers.

“We occasionally have children who that they have had a pill for breakfast,” said headteacher Susanne Bødker. “You might think that it is a Panodil more than a vitamin pill, if it is a child who has just been sick, for example.”

Parents sick and tired
Parents, when confronted, often cite pressure at work as a reason for not being able to stay at home with their children.

Many declare that they simply cannot take another day off, as they are afraid of being fired.

Allan Randrup Thomsen, a professor of virology at KU, has heavily criticised the parents’ actions, describing the current situation as a “vicious circle”.

“It promotes the spread of viruses, and it adds momentum to a cycle where parents are pressured by high levels of sick-leave. If they then choose to send the children to daycare while they are still recovering, they keep the epidemic going in daycares, and this in turn puts a greater burden on the parents.”