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Business

Unexpected bankruptcy leaves travellers scrambling for other options

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October 14th, 2013


This article is more than 11 years old.

Thousands of holidays affected by shutdown of popular travel agency

Some 10,000 Danish travellers are expected to be affected by the bankruptcy of travel agency Scanway/Tyrkiet Eksperten, which announced on Saturday that it was going under. 

Ole Borch from Rejsegarantifonden, the traveller’s guarantee fund, said that different customers face different outcomes from the bankruptcy.

"About 400 customers had to return home somewhat abruptly on Saturday,” Borch told Ritzau. “The other 9,500 include customers who will be forced to come home in the near future and those who have paid for upcoming trips.”

One of the largest bankruptcies in the travel industry
Customers who have purchased a trip they have yet to take will receive a letter within the next few days explaining the situation.

Lars Thykier, the head of travel agency association Danmarks Rejsebureau Forening, said that the bankruptcy was one of the largest in the Danish travel industry in the past decade. Thykier also sits on the board of Rejsegarantifonden and said that the fund would wind up paying out tens of millions of kroner to travellers who have been left stranded or will be forced to cancel their plans.

Borch said that some travellers who purchased packages would be reimbursed in full, while others would be offered similar trips through another agency.

Not every traveller will come out in good shape, however.

“Those who only purchased tickets and did not pay for bankruptcy insurance will lose their money,” said Borch.

Borch declined to speculate on how much money was involved, but Thykier said that Rejsegarantifonden has about 80 million kroner in its coffers and will have no trouble compensating eligible Scanway/Tyrkiet Eksperten customers.


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Moreover, 21 percent of those surveyed admitted to medicating their kids with paracetamol, such as Panodil, before sending them to school.

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“I think it is absolutely crazy. It simply cannot be that a child goes to school sick and plays with lots of other children. Then we are faced with the fact that they will infect the whole institution,” said FOLA chair Signe Nielsen.

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At Børnehuset there are fears that parents prefer to pack their kids off with a pill without informing teachers.

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Parents, when confronted, often cite pressure at work as a reason for not being able to stay at home with their children.

Many declare that they simply cannot take another day off, as they are afraid of being fired.

Allan Randrup Thomsen, a professor of virology at KU, has heavily criticised the parents’ actions, describing the current situation as a “vicious circle”.

“It promotes the spread of viruses, and it adds momentum to a cycle where parents are pressured by high levels of sick-leave. If they then choose to send the children to daycare while they are still recovering, they keep the epidemic going in daycares, and this in turn puts a greater burden on the parents.”