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Business

“Worrisome” dissatisfaction among Danske Bank’s commercial customers

admin
October 7th, 2013


This article is more than 11 years old.

New Danske Bank managing director Thomas Borgen has his work cut out for him if he hopes to win back the confidence of some of the bank’s most important customers.

A recent poll showed that Danske Bank’s business customers, traditionally one of its largest sources of income, are among the least satisfied in the industry.

Customers complained over the bank’s variety of products, service levels and availability.

Bank analysts said the declining satisfaction among corporate depositors was a worry, since they were less likely to be to be influenced by popular attitudes. 

Erhverv & Økonomi

SEE RELATED: Danske Bank riding high despite poor image

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A survey carried out by Megafon for TV2 has found that 71 percent of parents have handed over children to daycare in spite of them being sick.

Moreover, 21 percent of those surveyed admitted to medicating their kids with paracetamol, such as Panodil, before sending them to school.

The FOLA parents’ organisation is shocked by the findings.

“I think it is absolutely crazy. It simply cannot be that a child goes to school sick and plays with lots of other children. Then we are faced with the fact that they will infect the whole institution,” said FOLA chair Signe Nielsen.

Pill pushers
At the Børnehuset daycare institution in Silkeborg a meeting was called where parents were implored not to bring their sick children to school.

At Børnehuset there are fears that parents prefer to pack their kids off with a pill without informing teachers.

“We occasionally have children who that they have had a pill for breakfast,” said headteacher Susanne Bødker. “You might think that it is a Panodil more than a vitamin pill, if it is a child who has just been sick, for example.”

Parents sick and tired
Parents, when confronted, often cite pressure at work as a reason for not being able to stay at home with their children.

Many declare that they simply cannot take another day off, as they are afraid of being fired.

Allan Randrup Thomsen, a professor of virology at KU, has heavily criticised the parents’ actions, describing the current situation as a “vicious circle”.

“It promotes the spread of viruses, and it adds momentum to a cycle where parents are pressured by high levels of sick-leave. If they then choose to send the children to daycare while they are still recovering, they keep the epidemic going in daycares, and this in turn puts a greater burden on the parents.”